Policies

Oak Street Mansion operates as a short-term rental with no onsite staff, offering you the freedom of a quiet, private getaway.

Reservation Policies

  • Rates are for one night of lodging, based on a maximum of two guests per room and are subject to all applicable state and local taxes

  • One night stays are welcomed. However, two-night minimums may be required during special events or holidays and/or Whole Property or Whole House bookings.

    * Holidays and Special Events include but are not limited to:

    • Valentine’s Day

    • Friday and Saturday of The Plaza Art Fair

    • Thanksgiving

    • All Fridays and Saturdays during The Plaza Lights

    • Christmas Eve and Christmas Day

    • New Year’s Eve

    • Big12 Basketball Tournament

    • NASCAR Race Weekends

    • Kansas City Marathon

Arrival and Departure

Check-in begins at 4pm and check-out is strictly at 10am. We try to do our best to accommodate early check-ins, but because of that we must be strict with a 10am check-out time. Checking out later, without approval, may result in an additional charge. Checking in anytime after 4pm and/or checking out anytime before 10am is completely fine.

Reservations

All bookings must be made in advance. All reservations must be secured with a credit card. Payment will be taken on the day of your arrival and must be completed before you will be able to check-in.

Cancellations

Your reservation is a binding agreement between you and Oak Street Mansion. When you make a reservation, we agree to provide that room(s) to you on the date(s) you reserved. We decline all subsequent requests for that room and that date and we do not overbook our rooms. In turn, by making the reservation, you agree to abide by all mansion policies and pay for the entire reservation. The terms of cancellation for your particular reservation are shared with you before you confirm your reservation with a credit card and the policies are restated via a confirmation email as long as the guest has provided an accurate email. We recognize that circumstances arise, sometimes out of a guest’s control, requiring the cancellation of a reservation. However, as a small business, cancellations have a significant impact on us and the services we are able to provide. Therefore, we cannot make exceptions to the cancellation policies and the applicable cancellation fee will be charged.

Regular Cancellation Policy

Please note that rescheduling your stay constitutes a cancellation.

Time Prior to Event Cancellation Fee
8+ days

$20 handling fee per room night reserved.

1-7 days

50% of entire booking

0 days

100% of entire booking

 

Event and Holiday Cancellation Policy

Due to the nature of these events and the other businesses we partner with, cancellations for events are stricter than regular hotel stays.

    Time Prior to Event Cancellation Fee
    8+ days

    $40 handling fee per room night reserved.

    0-7 days

    100% of entire booking

    Group Cancellation Policy

    The reservation is made at the time a credit card is put on file and the rooms are held for the guests. However, an additional contract is sent to groups and must be signed/returned within two weeks of being sent or the reservation is subject to cancellation.

    Time Prior to Event Cancellation Fee
    120+ days

    10% of entire booking

    91-120 days

    25% of entire booking

    61-90 days

    50% of entire booking

    31-60 days

    75% of entire booking

    0-30 days

    100% of entire booking

     

    Non-smoking Policy

    For the safety and comfort of all of our guests, smoking/vaping of any kind is not allowed in the rooms, on the room decks, or inside the mansion. Smoking on the property is limited to a designated to the back porch, outside of the kitchen. Please dispose of your cigarette butts properly. Any evidence of violation of the nonsmoking policy will result in a minimum $500 cleaning fee.

    Room Restrictions

    • Open flames of any kind (candles, incense) are strictly prohibited from use in rooms. Please refrain from using rose petals, glitter, or confetti in the room as they ruin fine linens, carpet, and upholstery. Guests will be charged full price for any damage, required cleaning, or replacement necessary.
    • The mansion is a private facility and is for the exclusive use of our overnight guests. This ensures the quiet, relaxing and secure nature of the environment for all of the guests. If a guest would like to have a visitor, it must be prearranged with the staff. Guest rooms are intended for the use of guests only and are not to be used as gathering places.
    • Outside vendors of any kind (masseuses, hair or makeup artists, photographers, etc.) are not allowed in the guest rooms or common areas. In certain circumstances, exceptions can be made but require advanced approval from the owners.
    • The mansion is a charming private facility, not a party or after-party space. We do not allow bachelor parties, bachelorette parties, or 21st birthday parties.
    • Guests are allowed to bring in whatever alcohol they’d like, but no one is allowed to sell alcohol without proper permits. Anyone consuming alcohol on property must be 21+.

    Staff

    Oak Street Mansion offers you the freedom of a quiet, private getaway. Staff are always within reach, but we are not “on duty” 24/7. We have a small team, so we do utilize a local answering service to help us accommodate guests in our off times.

    Parking

    We are pleased to offer one complimentary parking space per room in our parking lot. Parking is very tight, so we encourage the use of your smallest vehicle and, depending on occupancy, oversized vehicles may not be able to be accommodated for and would need to park on the street. We are not responsible for the safety of your vehicle.

    Children

    The mansion does not meet the needs of children (including infants) under the age of 10. However, guests booking the Whole Property are allowed to have children. Guests must be 21 or older to book and/or check-in.

    Animals

    We do not allow guests to bring pets of any kind. However, we do have two neighborhood cats that frequent our property, but are never allowed indoors. Certified service animals (meeting ADA requirements and not including emotional support animals) are allowed by law. If you need a place to care for your pets while you stay with us, Camp Bow Wow does a great job and is located nearby.

    Maximum Occupants Per Room

    Room occupancy is limited to a maximum of two guests per room. Guests reserving one room but arriving with more than two people (regardless of age) will be held to the two person maximum occupancy and will be responsible for the full room rate regardless of whether or not they choose to stay. Outside guests are not permitted, without prior management approval. Using the mansion as a venue for events requires extra fees and paperwork and anyone utilizing the space as such without the proper fees paid and paperwork completed will be charged.

    Noise

    Quiet hours are strictly from 10:00pm-8:00am. Violators will be charged a $200 fine. This property may use NoiseAware technology to ensure the comfort and security of the guest. Tampering with the device is strictly prohibited and will result in a $200 fine. We request that all guests be respectful and courteous of other guests at the inn and our neighbors. All events must be completed by 9:00pm. No amplified music, of any kind, is allowed outside. You may connect via Bluetooth and play music on our Sonos house speakers. Groups having events outside and/or in the evening will need to pay a security fee to have a security officer on site for the safety of your guests, but also to help enforce the noise policy.

    *All rates and terms are subject to change without prior notice.